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In our fast-paced, technology-driven world, the ability to work well with others
has never been more important. Complex projects and demanding deadlines are the
norm in most work environments and many tasks can no longer be done by one
person working alone. Today, it takes teamwork just to get the job done.
Because teamwork is such an integral part of the modern work experience, knowing
how to work co-operatively and productively in a group is an essential life
skill. Understanding what it takes to be a good ‘team player’ will help you meet
your goals at work and gain the respect and support of others in all aspects of
your life.
Group dynamics
Groups are formed in almost every situation where people work together. Groups
can be either formal or informal. Formal groups are created to complete specific
tasks (e.g. to design a new piece of equipment) and informal groups come
together voluntarily, often over shared interests or abilities (e.g. a
lunch-time power walking club).
A successful group dynamic develops when group members:
| • | share a common goal or vision
| | • | put the needs of the group before their
own
| | • | agree on targets and priorities
| | • | contribute different strengths and
skills
| | • | are inclusive and welcoming, and
respect the contributions of others
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Throughout your lifetime, you will be a member of many formal and informal
groups, each with a different goal and purpose. Whenever you are involved in a
group, either inside or outside of work, your responsibilities should be the
same – to be supportive and helpful, to offer solutions instead of criticism, to
make valuable contributions and to create opportunities for others to make
valuable contributions too.
Good interpersonal skills
Whether you are working in a team of two or 20, good interpersonal skills are
invaluable. A good team player:
| • | is a
good listener
| | • | is considerate of others and respects
their opinions and feelings
| | • | values the contributions of others,
respecting that everyone brings different strengths and abilities to the
group
| | • | is assertive, without being overbearing
| | • | thinks before speaking
| | • | knows how to give and receive
feedback constructively
| | • | fulfills commitments to the group and
meets agreed deadlines
| | • | respects other people’s time by being
punctual
| | • | asks for help when needed and willingly
offers assistance to others
| | • | communicates well and keeps others
informed of progress
| | • | makes every effort to
resolve conflict peacefully
| | • | brings a positive attitude to the group
| | • | makes the best of every situation
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